Do I need to register for warranty?
Yes, this is helps us keep record of your product information.
If you have not registered your product with us this will not affect your warranty . However, a copy of your proof of purchase is required to valid your warranty.
How do I find the model and product serial no.?
The information is located on the label on the back of the tablet and interactive pen display product. The model number is above the bar code and the serial number will be just below the barcode.
I am unable to upload the invoice/receipt under the warranty registration. What should I do?
You could leave the upload file as empty and email a copy of your proof of purchase to support@persol.com.sg
Where to find the service centre?
Whether it's a product repair or just some advice, we are here to help! Drop us an email support@persol.com.sg or reach us 6285 7258 to speak to our tech support team.
Or if you like to speak to us face-to-face, we recommend to make an appointment to come by our office. This is to ensure that our support team is available to assist you.
Address:
Peripheral Solutions (S) Pte Ltd
15 Shaw Road, #03-02,
Teo Industrial Building,
Singapore 367953
Operating Hours:
9.00 am to 5.00pm (Mon - Fri, excluding Public Holidays)