We are here to help! To start your warranty claim, our support team will need the following details:

1. Wacom serial no. that has been registered with us. If you have not registered a copy proof of purchase (i.e. receipt or invoice) is required. Validity of warranty is 1 year based on the date of purchase.

2. Describe and upload images of the products or software issues to help us guide you through the issue by phone or email.

Our support team will get in touch to guide you through with the best support options within 3 working days (Monday to Friday, excluding PH).