Before you begin, we recommend read up on the warranty information to understand more about the warranty coverage. To start your warranty claim, our support team will need the following details:

1. Wacom serial no. that has been registered with us

2. If you have not registered a copy proof of purchase is required

3. Description on the issues that you're facing

4. Device that you are using your Wacom with (e.g. Macbook Air) 

Our support team will contact you on how to proceed with the warranty within 3 working days. To find out more the warranty information.